Starbucks has recently announced the expansion of its delivery service -Starbucks Delivers - to include Glasgow, with Edinburgh, Dundee and Aberdeen to follow suit.

In partnership with Uber Eats, you can now enjoy a Starbucks coffee, lunch or sweet treat from the comfort of your home thanks to the new delivery service.

After a successful pilot of Starbucks Delivers in select London stores earlier this year, Starbucks and Uber Eats is now expanding the service to customers across the country – well, it is Pumpkin Spice Latte season.

Customers will be able to access Starbucks Delivers through the Uber Eats app (available on iOS and Android devices) and via the Uber Eats website.

If you’re worried about cold coffee, food or a melted frappuccino, Starbucks are promising rigorous quality control to ensure that both hot and cold items are delivered to the same standard as they would be in store.

There’s also an option to tailor orders to taste, as in store, and users can track their order and progression of delivery.

Alex Rayner, general manager, Starbucks UK, said, “At Starbucks, we are committed to offering an unmatched customer experience. Part of this is finding new and easy ways to bring the Starbucks Experience to those who are unable to visit us in-store.

“We want to meet customers where they are, and through our partnership with Uber Eats, we have made a significant investment in technology and product innovation which means that connecting with Starbucks is just a click away.”

Starbucks and Uber Eats have used the London pilot to gather insights and feedback from employees and customers via the Uber Eats platform.

This has helped to refine and improve the customer experience, with a better understanding of the growing mobile and on-demand economy, enabling a quick expansion of Starbucks Delivers to other UK cities.

Toussaint Wattinne, General Manager, Uber Eats UK and Ireland said: “After the success of our pilot in London, we are really excited to expand our partnership with Starbucks across the United Kingdom. Our customers are huge Starbucks fans, and love being able to get their favourite items delivered with Uber Eats.

“Whether you want a morning coffee at home or afternoon pick-me-up at the office, ordering is as easy as requesting a ride, all at the touch of a button in the Uber Eats app.”

 

About The Author

Rosalind Erskine

Known for cake making, experimental jam recipes, Champagne and gin drinking (and the inability to cook Gnocchi), Rosalind writes for The Scotsman on all things food and drink related.

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